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Eligibility: You may request a return within 7 days of receiving your furniture.
Condition: Items must be unused, in their original packaging, and in the same condition as delivered.
Non-returnable Items: Custom-made furniture, clearance items, and personalized products cannot be returned.
Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.
Approved refunds will be processed within 7–10 working days via your original payment method.
Shipping charges are non-refundable.
We only replace items that are damaged or defective.
To exchange an item, please contact our Customer Support team with your order details.
If your furniture arrives damaged or incorrect, contact us within 48 hours of delivery:
📞 +92 3282550606📧 info@turkishfurniture.pk🏠 Band Rd, opposite Zainab Masjid, Sodhiwal, Lahore, 54500
Include photos of the product along with your order details for faster processing.
Orders can be canceled within 24 hours of placement.
After this period, items may be in production or dispatched, and cancellation may not be possible.
For any questions or support, contact our Customer Service Team — we’re here to help!
